Welcome to the Extraction Elite
You purchased a Resinator, now what?
Thank you for purchasing a Resinator machine!
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Below you’ll find everything you need to ensure your success and profitability with your purchase,
and to contact us in case you have any questions.
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We strive to support your work as a part of our expanding Resinator family. By registering your
new machine, you allow us to demonstrate the best customer support in the industry
– this is also the only way to gain full warrantee coverage.
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You will also get exclusive access to special discounts, be the first to hear about our upcoming products,
and receive the best of our educational articles and videos straight to your inbox!
STEP 1:
Review Materials in Resources Section
In the Resources section of our website you will find information compiled for your success: you will see the video walkthrough of the assembly process, our Micron Chart and Operating Guide (which screen to use and suggested run times), pro tips, and more. Paper copies of this information will also be in the purple envelope that comes with your machine (in the tray box that looks like packaging).
For your best shot at immediate success,
we recommend reviewing these documents ahead of time.
For your best shot at immediate success,
we recommend reviewing these documents ahead of time.
IMPORTANT:
The Resinator motor operates on 110/120V power only. You must use a power converter if your power supply is different.
*The Original Resinator is not responsible for damage to the motor caused by improper power supply.*
STEP 2:
Get Familiar with Liquid Co2
Do you have the right Co2 for your process? Read everything you need to know about Co2 in the documents linked below. All Resinator Machines use LIQUID Co2. This means that you need a “dip-tube”, aka a Siphon Tube inside the tank, or a LIQUID cylinder/ dewar. The 20-50 lb. tanks should have a sticker on the tank indicating that it has a siphon or dip tube.
You should be able to find liquid Co2 at your local gas dealer.
You should be able to find liquid Co2 at your local gas dealer.
Please review these documents before (or while) you run your Resinator for the first time:
• Things to Note Before Running Your Resinator Machine and Troubleshooting Guide
• TOR Basic Running Instructions
**These were included with your machine
STEP 3:
How to Reach Support
Having trouble setting up your Resinator?
Need help getting the post-harvest equipment you need?
Our support team has you covered with our SUPPORT section. Make sure to register your Resinator for full warranty coverage!
Need help getting the post-harvest equipment you need?
Our support team has you covered with our SUPPORT section. Make sure to register your Resinator for full warranty coverage!
A note for when your order arrives:
Please check your delivery for damage immediately! If the outer box is damaged please take pictures then proceed to opening the box to make sure that your equipment is not damaged.
**We cannot process claims for damage from shipment if it has been more than 1 week since your delivery date.
Interested in on-site training, education, and personalized guidance?
Schedule your FREE 30-minute consultation now:
